Damages and Issues

Thekiaraeffect.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

Please inspect your order upon reception and contact us immediately if the item is defective or if you receive the wrong item, so that we can evaluate the issue and make it right. We are not responsible for any toy damaged from drops, overcharging, and other factors that may affect the toy’s performance.